Onboardi
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Missing from the tested prompts

Onboardi is not being recommended in this tested buying-moment cluster.

Across the prompts tested in this run, AI is leaning on atlassian.com and other intermediaries instead of Onboardi.

Owned citations

0%

Site readiness

50/100

Trust signals

3/6

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Visibility Share %

4 prompts
1
D
DO
Document360
8 mentions
100%
2
Z
ZE
Zendesk
8 mentions
100%
3
A
AT
Atlassian Confluence
6 mentions
75%
4
N
NO
Notion
4 mentions
50%
5
B
BL
Bloomfire
2 mentions
25%

Top external source

atlassian.com

1 citations captured

Buyer prompt analysis

How AI answers the prompts that shape buying decisions in this category.

knowledge base software301,000/mo

Onboardi is missing from this prompt.

Atlassian Confluence and Zendesk take the recommendation while Onboardi stays out of the answer.

ChatGPT
Gemini
atlassian.comCompeting: Atlassian Confluence, Zendesk, Document360, Help ScoutAI searched: “best knowledge base software 2026 list Confluence Zendesk Help Scout Freshdesk Guru Document360 KnowledgeOwl”
Here are 7 knowledge‑base platforms I recommend, with the typical use case, standout features, and a source so you can dig deeper: - Atlassian Confluence — Best for engineering/product teams...
knowledge base9,900/mo

Onboardi is missing from this prompt.

Atlassian Confluence and Document360 take the recommendation while Onboardi stays out of the answer.

ChatGPT
Gemini
peoplemanagingpeople.comCompeting: Atlassian Confluence, Document360, Zendesk, NotionAI searched: “best knowledge base software”
For realistically making a shortlist for knowledge base tools, several platforms consistently stand out due to their comprehensive features, AI capabilities, integration options, and suitabi...
knowledge base system1,300/mo

Onboardi is missing from this prompt.

Atlassian Confluence and Document360 take the recommendation while Onboardi stays out of the answer.

ChatGPT
Gemini
bloomfire.comCompeting: Atlassian Confluence, Document360, Bloomfire, ZendeskAI searched: “most popular knowledge base platforms”
Several platforms are frequently named as top choices for knowledge base systems in 2026.

Where AI gets its proof

0% of citations come from onboardi.ai. The rest shape the answer without your input.

1atlassian.com
1 cite
2zendesk.com
1 cite
3bloomfire.com
1 cite
4peoplemanagingpeople.com
1 cite

Authority signals

What AI checks before recommending a brand.

Recommendation share20%

1 of 5 answers

Owned citations0%

0 of 4 from onboardi.ai

Site readiness50

Crawl signals open

Trust signals3/6

Gap: Wikipedia

Blockers

No llms.txt
No Organization schema
Weak entity footprint

What to fix first

The shortest path to stronger recommendation share.

1

Give AI a page worth citing

0/4 captured citations came from onboardi.ai. Right now AI still leans on atlassian.com for category proof.

2

Create pages AI can remember

Onboardi is not yet stable AI memory. Add comparison pages, clear category explainers, and reusable trust assets that models can come back to.

3

Add explicit crawler guidance

Right now there is no explicit retrieval guidance for AI crawlers. Add llms.txt plus clearer category and product paths that models can trust and revisit.

5 AI answers captured·4 prompts tested·Observed citations only·Apr 2, 2026

The brand is missing from the answer set.

Build the pages, proof, and trust signals that make Onboardi recommendable in AI answers.

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